Local Delivery is available within Birmingham. The Shipping Info Is available for this at Checkout.

To guarantee the freshness of your blooms, we only dispatch via Royal Mail Special Delivery, ensuring delivery by 1pm.

Please note, all floral orders require a minimum of 2 working days' notice prior to the delivery date.

As each floral arrangement is carefully packaged individually, we are unable to dispatch multiple items together. Therefore, separate delivery charges will apply for each item.

If you wish to send multiple orders to different addresses, kindly contact us immediately after placing your order to ensure smooth processing.

Saturday deliveries are subject to an additional charge. Please make sure to select the appropriate shipping fee at checkout; otherwise, your order will not be processed until the correct fee is paid.

We’re confident that our blooms will surpass your expectations.

If you're not completely satisfied with your blooms, please reach out to us and we’ll do our best to resolve any issues.

In the event that any flower in your arrangement is unavailable, we will substitute it with one of equal or greater value. You will be notified by email of any changes.

Please note, we do not accept returns or exchanges.

Since they've been in a box for over 15 hours, they may look a little tired upon arrival. This is completely normal-just follow these simple steps to help them bloom:

1.   Remove the packaging and cut the stems at an angle as soon as you open your bouquet. This helps the flowers drink water properly.

2.   Place them in a vase with fresh, clean water and the flower food provided. If you don't have flower food, a teaspoon of white sugar works just as well.

3.   Keep them in a cool spot, away from direct sunlight and heating, to ensure they stay fresh for longer.

If some petals look slightly wilted or brown, don't worry! This can happen due to warmer weather or being in transit. Simply remove any tired petals or browning flowers to keep the rest of your bouquet looking fresh.

Your blooms should start perking up within a few hours once they've had a good drink! If you have any questions, we're always here to help.